TD Ameritrade Reviews

TD Ameritrade has an overall rating of 2.8 based on 277 reviews. Customer feedback on TD Ameritrade is mixed: TD Ameritrade reviewers highlight positive aspects like user-friendly interface, extensive research tools, excellent customer service, competitive pricing, which strongly appeal to active traders, experienced investors, individuals seeking comprehensive trading tools. However, TD Ameritrade is often criticized for its high fees for some services, limited educational resources for beginners, occasional platform outages, complex fee structure.

2.8/5.0

277 reviews

5 Stars

31

4 Stars

101

3 Stars

32

2 Stars

11

1 Star

102

All TD Ameritrade Reviews (277)
silverostrich751
May 09, 2023
"Regain Your Funds"
I put in a hefty sum and was seeing some nice returns, but sadly, those returns turned out to be a mirage. Whenever I request a refund, I just get a bunch of excuses and no cash back. There weren't many honest reviews at first, but now that folks are speaking up, suddenly there are all these five-star ratings (which seem fake) getting personal responses, while we just get the same old copy-paste reply. You should try emailing them yourself to see if you get a different answer. I scheduled a free consultation that actually helped me recover some of my money. Before that, I had sent several emails to customer support, but they never got back to me.
TerrenceHudson
April 29, 2023
"SCHWAB/Ameritrade's Fraud Department is a Mess"
I totally agree with the sheer incompetence found in the fraud department at Schwab/Ameritrade. It's one of the worst brokerages out there. Just yesterday, they were completely unaware of the fraudulent activity on my Ameritrade account until I reached out to them. As of now, I still can't access my account. These folks are useless, and it makes you question how they even hold jobs in the fraud department. They couldn't even handle basic inquiries.

Seriously, think about it. Employees at Schwab/Ameritrade can't even tackle simple questions. And these are the same people who have put restrictions on my account without my consent? No one gave you the green light to impose any limits if your systems aren't secure and your staff isn't competent when issues arise. They can't even protect their own systems, are clueless when fraud happens, and then they restrict your account without informing you. Now, I can't buy anything just because they want to cover up their own incompetence in safeguarding accounts. For this, they have Senior Managers, Directors, Senior Directors, and VPs—just a bunch of bureaucratic, inept individuals who seem more focused on lining their pockets with shares and options rather than actually managing the company properly.

As a seasoned IT professional with 30 years of experience, along with PMP, Scrum Master, and CRISC certifications in Information and security control, I find this situation unacceptable.
VivanNguyen
April 28, 2023
"Terrible Experience Overall"
This was just a terrible experience. As a loyal customer, I logged in more than 10 days later, and despite my calls pleading for an account specialist to return my call, it never happened. I even set up an onboarding appointment, but guess what? No one reached out to me. Those 5-star reviews? They seem either misleading or totally fake.
JavierEvans
April 27, 2023
"Terrible company with awful customer support"
It's really disappointing. As a repeat customer, I decided to give these folks another shot. Despite numerous tries to get someone from customer service or onboarding to reach out, it seems like nobody gives a hoot and no one bothered to call me back. I suppose they’ve been too busy 'working' from home. Do yourself a favor and steer clear of these guys.
angrybird486
April 25, 2023
"Urgent 🚩FCA, please look into this..."
Urgent 🚩FCA, please look into this company. I put in a hefty sum and was seeing some nice returns, but sadly, those returns turned out to be fake. Whenever I request my money back, I just get a bunch of excuses and no cash. There weren't many honest reviews before, but now that folks are speaking up, suddenly there are all these five-star reviews (which seem fake) getting personal responses, while we just get the same old copy-paste reply. You should try emailing them yourself to see if they actually respond. I booked a free consultation with d0rcasterplc, and they were awesome at helping me recover my funds. Before that, I had sent several emails to customer service, but they never got back to me.
heavypanda167
April 25, 2023
"It was a nightmare dealing with this company"
After putting in my money, I waited for weeks on end. They were quick to reply when I was depositing, but as soon as I wanted to take my cash out, they seemed to get really irritated. I filed a report on (sky line rec very com). Usually, you gotta do your homework before you dive in and invest big bucks.
yellowelephant406
April 13, 2023
"These folks are downright despicable"
These folks are downright despicable. Thank goodness I'm on the other side of the planet. I could easily smash their skull.
custom
April 13, 2023
"Scammers at Work"
These folks are total frauds. They take cash from unlucky individuals without a second thought. When asked about their business, they couldn't share any details and just spread false hope.
DwightSnyder
April 13, 2023
"TD's Orderflow Deal with Citadel and Others"
TD is selling your orderflow to Citadel and various market makers. The movement in prices for several of my trades seemed off until I discovered this. They’re helping these market makers take advantage of retail traders.
EBreslin1511
April 12, 2023
"Crooks are running the show."
I noticed $38 vanished from my account. They gave me a bunch of excuses, but honestly, they seemed clueless. In the end, they claimed it was due to options trading fees. The thing is, I’ve never dabbled in options; I just buy whole stocks. It feels like someone there might’ve taken a little from several accounts they thought were inactive, thinking no one would catch on. Sadly, I never got a solid explanation and my trust is shot. Now, I'm gearing up to file a complaint with the government against them.
RonCrawford
April 07, 2023
"Verbal Passwords Are Useless"
I manage six different accounts, and there was a moment when I didn’t have my account numbers handy. The agent asked for my 'verbal' password, but since I never use that, I couldn’t access my accounts. If you want to find a flaw, just look at the weakest link: the verbal password.

Now that I’ve entered my account number and security passwords, it’s odd to me that a verbal password has so much power.
happyostrich240
April 06, 2023
"My Terrible Experience with Ameritrade"
I had a really awful time with this trading company named Ameritrade. I thought it would be a good idea to invest with them, but it felt like they nearly vanished with my cash. Luckily, I managed to pull myself out of that mess thanks to some solid online reviews that highlighted the issues with Ameritrade and other trading scams.

The main issue was their deceptive trading tactics that seemed legit at first glance. In reality, they took my money, provided minimal real trading guidance, and employed some sneaky methods to take advantage of investors.

The only silver lining was the work done by through.ReclaimRight, org to expose the scam. It's tough to have faith in trading companies after going through something like this, and I can only guess how many other investors have been taken for a ride with their hard-earned cash.
MarjorieWalker
March 31, 2023
"Avoid this place if you need to transfer funds!"
Steer clear of this company if you ever have to shift your money! They NEVER respond, calls get dropped, and the information is often incorrect. My mom had a tiny IRA to split after she passed away. Nine months have gone by, and it’s still stuck with them. And get this, they keep charging their monthly fees while it just sits there waiting for them to do something...
MiaWatts
March 30, 2023
"Avoid this place if you might need your cash back!"
Steer clear of this company if you think you’ll need to access your funds! They NEVER respond, calls get dropped, and the information is often incorrect. My mom had a little IRA to split after she passed away. Nine months have gone by, and it’s still stuck with them. Just so you know, they keep charging their monthly fees while it’s just sitting there, waiting for them to do something...
AlexaGrant
March 25, 2023
"Avoid Opening a Margin Trading Account!"
If you're gonna use their trading platform, I really suggest steering clear of a 'margin' account. They intentionally make it tough to see what interest rate (over 12%) you're actually paying. Don't let yourself get taken advantage of; stick to trading with your own cash, not theirs...

View More Reviews

TD Ameritrade Q&A

Can i trust on this (tdameritrade.com) for trading? withdrawal on money is easy? and this will help me to gain profit?

Can i trust on this (tdameritrade.com) for trading?withdrawal on money is easy? and this will help me to gain profit?

Have a question about TD Ameritrade?

Customer Reviews

Questions & Answers

Ask a Question

Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.